AI voice agent for healthcare
Focus on your patients. We’ll handle the calls.
Voice Assist is the AI voice agent for healthcare practices that securely answers every call, schedules appointments, and supports your care team 24/7.
Better patient access starts with reliable call coverage
32%
of healthcare calls go unanswered
40%
of front desk time spent handling and scheduling calls
30%
of new patients lost between first call and first visit
Imagine this...
It's the morning rush, and your waiting room is full. A patient is checking in at the front desk. Another needs help updating insurance information. Your phone won't stop ringing.
By the time your team is free to answer the next call, new patient inquiries are still coming in.
Voice Assist works alongside your care team.
While your team helps patients in the office, Voice Assist answers questions, schedules appointments, gathers patient information, and identifies urgent inquiries that need immediate attention.
Every patient call matters.
Voice Assist helps you answer them all.
Voice Assist helps you answer them all.
Missed calls
Every unanswered call is a patient left waiting.
with
Every patient gets a response and information they’re looking for.
After-hours coverage
Patient questions don't stop when your office closes.
with
Patients can schedule appointments, ask questions, and share concerns 24/7.
Busy front desks
Calls don’t stop when your practice gets busy.
with
Your team stays focused on care while every call gets answered.
Hear Voice Assist in action
Listen to a real healthcare call answered by Voice Assist.
Live Transcript
Voice Assist: Hi, thank you for calling Hometown Dental Associates. I'm Alex, a virtual assistant. How can I assist you today?
Caller: Hi, I'm trying to switch dentists, so I wanted to know if you're accepting new patients.
Voice Assist: We are accepting new patients. Do you have any questions about our services or the practice before we collect some details to help you get started?
Caller: No, I just wanted to go ahead and make an appointment.
Voice Assist: All right, let's get started. What's your preferred appointment time?
Caller: Anytime in the morning would work.
Voice Assist: Next week, we have several morning options in Eastern time.
Caller: Wednesday at 9:00 a.m. is perfect.
Voice Assist: Your appointment is confirmed for Wednesday, June 10th at 9:00 a.m. Eastern, and a confirmation email has been sent. Is there anything else I can help you with?
Caller: No, thank you.
Prefer to try it yourself?
Call or text Voice Assist: (404) 491-8360
Automate patient intake
Handle appointment scheduling, intake questions, and routine patient inquiries automatically, so your staff can spend more time delivering quality care.
Route patients to the right team
Connect appointment requests, billing questions, clinical inquiries, and urgent concerns to the appropriate destination.
Support more patients without overloading staff
Handle more calls and inquiries without increasing administrative workload so staff can spend more time providing care.
Better for your practice. Better for your patients.
For your practice
Reduce administrative burden.
Automate routine scheduling, intake questions, and call handling so staff can focus on patient care.
Stay available around the clock.
Provide coverage after hours, during lunch breaks, and when call volume is at its highest.
Keep your team focused on care.
Voice Assist handles routine conversations automatically so staff can spend more time helping patients in the office.
For your patients
Better access to care.
Patients can schedule appointments, ask questions, and get help whenever they need it.
Get answers faster.
Urgent concerns, routine questions, and appointment requests all reach the appropriate next step quickly.
A smoother experience.
Every caller receives a professional, consistent interaction from the first conversation onward.
“Voice Assist is great because it allows a lot of customers to get the information they want about our products and services without talking to any of our staff, which really helps streamline things for us.”
— Verified healthcare user
Patient conversations stay protected
HIPAA Ready
Built to support healthcare practices with privacy and security requirements in mind.
SOC 2 Type II
Independently audited security controls designed to help protect sensitive information.
ISO 42001
AI governance and management controls designed for responsible AI operations.
Can Voice Assist schedule appointments?
How does Voice Assist handle urgent patient calls?
Can Voice Assist answer calls after hours?
How does Voice Assist support HIPAA compliance and protect PHI?
What kind of support do I get?
The best patient experience starts before the appointment
Give every patient a better experience from the very first call. Voice Assist helps your practice answer calls, automate intake, and stay available around the clock—without adding headcount.
