AI receptionist for home builders

Focus on the buyer. Voice Assist will handle the phone.

Voice Assist is the AI voice agent for home builders. It answers, qualifies buyers, and keeps the sale moving whether you're on-site, mid-walkthrough, or done for the day.

Chat interface showing a scheduling conversation offering appointments at 9am and 10am, with a response "10am works!". The background features two construction workers reviewing plans.

4.6 star rating based on

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4.6 star rating based on

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4.5 star user review based on

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4.6 star rating based on

Capterra logo

4.6 star rating based on

G2 logo

4.5 star user review based on

GetApp logo

Imagine this...

You're walking a lot with one family, pointing out where the kitchen windows will catch the morning light, when your phone buzzes in your pocket. It's another buyer, calling about the spec home listed online, ready to talk price and move-in timeline.

You can't step away from the family in front of you. By the time you call back, that buyer has already talked to the builder down the road who happened to pick up.

Mobile lock screen showing a missed call notification pointing to a popup reading -$200 Missed revenue
white checkmark inside of a mint green circle

Next time, let Voice Assist take the call.

Voice Assist picks up immediately, gathers the lot, price range, and timeline the buyer has in mind, and books a model home visit. You finish the walkthrough, you're already in without losing the buyer you weren't available for.

Smartphone screen showing a missed call notification linked by an arrow to a box reading "-$400,000 Missed revenue".

Hear Voice Assist in action

Listen to a home builder call handled by Voice Assist.

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Live Transcript

Voice Assist: Hi, thanks for calling Highland Haven Homes. I'm Alex, a virtual assistant here to help with questions about our communities, available homes, floor plans, or booking a tour.

Caller: Hi, I'm interested in building a home in Maple Ridge, and I wanted to get a sense of the pricing.

Voice Assist: Certainly, in Maple Ridge, the base price for a mid-range home around 2,400 to 2,800 square feet ranges from $355,000 to $420,000. Do you have any other questions about our communities or building process?

Caller: Yeah, do you have any floor plans that you can share with me?

Voice Assist: They typically span from about 2,200 to 3,200 square feet. Do you have any other questions?

Caller: Nope, that's it.

Prefer to try it yourself?

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Call or text Voice Assist: (910) 788-4293

Voice Assist keeps every sale moving

Missed walkthroughs

You're walking a lot with potential buyers when another buyer calls. You can't step away from the people in front of you, so the call goes unanswered.

with

Voice Assist

The call is answered immediately, the buyer's lot, price range, and timeline are captured, and a model home visit or showing is scheduled — all without pulling you out of the walkthrough you're already in.

On-site, off the phone

You're on-site with a sub or inspector, and your phone won't stop ringing. A serious buyer is on the other end, but you're not in a position to have that conversation.

with

Voice Assist

The buyer gets a real conversation about pricing, availability, and next steps and is scheduled or routed to you the moment you're free, rather than being left to call the next builder on their list.

Repeat questions, real distraction

The same buyer questions come in every day about pricing, availability, incentives, and answering them pulls you away from the buyers ready to sign.

with

Voice Assist

Routine questions get handled automatically, so your time stays with the buyers who are ready to close the next deal.

Book the visit while the buyer's still on the phone

Voice Assist schedules model home visits and site tours live on the call, so a serious buyer gets a confirmed next step instead of a promise to call them back.

Illustration of a voice assistant scheduling a 10am appointment, showing a chat log confirming the time and a calendar notification.
Graphic showing a Voice Assist call log capturing lead details for Maggie Fernández, sourced from Google Ads and tagged as Scheduled.

Capture buyer details in real time

Voice Assist gathers what the buyer's looking for — lot, price range, timeline — the moment they call, so nothing sits waiting on you to follow up.

Keep the momentum going after you hang up

Voice Assist follows up automatically with a text confirming next steps, so the buyer stays engaged instead of going quiet between the call and the visit.

Text message conversation where CallRail's Voice Assist follows up with Maggie Fernández about tile options, and she confirms Thursday works.
CallRail logo surrounded by icons for Google Calendar, HubSpot, Yardi, and Calendly integrations.

Works with the tools you already use

Voice Assist integrates with your calendar, CRM, and property management tools so every inquiry has the opportunity to turn into a booked appointment.

3 Pillar Homes logo

“Voice Assist ensures we don't miss any calls when our sales consultant is busy.”

– Rachael Durant VP of Sales, Marketing, and Design at 3 Pillar Homes

FAQ

Real questions from home builders like you. Don't see yours? Talk to our team.

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What happens when I'm walking a lot with a buyer and another call comes in?

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Will it actually book the appointment, or just take a message?

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We get the same questions about pricing, availability, and incentives every day. Does Voice Assist actually handle those, or just forward them to me?

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Do I need to already use CallRail to try Voice Assist?

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What does it cost to try Voice Assist?

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Give every buyer the custom experience they deserve

Voice Assist answers the call when you can't, handles routine questions, and books the next appointment, so every buyer gets an answer and no sale goes cold.

Book a demo